Managed IT Services, Cloud Integration & Management, System & Endpoint Security Protection, Network Management, Hardware/Software Support & Maintenance, and IT Support & Services.
All IT service plans are tailored to meet your specific needs.
Call us today to discuss the details.
Managed IT Services
For a fixed rate, hire Innowest’s dedicated support team, who will keep an eye on your software, and hardware ecosystem’s health and stability 24/7, run scheduled service maintenance activities and promptly perform hotfixes of any complexity.
Turn to Innowest when you need to augment your in-house maintenance team with professional support technicians, engineers, or consultants and get the required service over a specified period, paying for the consumed resources only.
If you encounter an unexpected and disruptive software issue or compromised security, get in touch with our support team. You can count on fast team setup and our broad expertise in tackling security incidents and critical outages.
MANAGED IT SERVICES
We become your in-house IT Support or your personal IT Consultant. Our expert team, specializing in maintenance and IT consulting, will optimize your company’s IT. As your Managed Service Provider with our Managed IT Services services, we come to your office to help your users with Desktop/PC, server, and network problems. We check in on your servers, check your backups and security, and remotely resolve many issues within minutes of being notified. Innowest focuses on keeping your business up and running and protecting your data and network. Further, we can often find you cost-efficient using different and combined technology. Our teams of highly trained experts offer reliable and comprehensive system and network support.
Innowest engineers can be on-site in hours or specially staffed at your location to give you the best IT help found anywhere in Orange County. Why wait days for IT solutions when an Innowest technician can be on the case in just minutes depending on location? Innowest help desk support is second to none in customer service, practical advice, and solutions that work, bringing your computers and technology back online with careful analysis and application of knowledge. Help Desk Support services are now available at any time of the day you need them.
SOFTWARE SUPPORT & MAINTENANCE
Software support includes remote troubleshooting, new product installation services, product updates, migrations for significant software releases, and other types of proactive or reactive on-site services. These software products and technologies include operating systems, infrastructure, and operational software. If you run into a bug or face other software anomalies that hinder your business, we help fix that in a timely fashion.
When you have an issue with installing any software. If any software you are trying to install would not install correctly. You install software, and it will not open at all. We’ll help you install any software like a windows server, exchange server, file server, etc.
Custom Tailored Software: All custom-tailored software requires different platforms, environments, input and output devices, and system requirements. We work with the developers to find the most compatible setting for your software and save you time and effort on the setup. We also provide training to get you started on your software.
The software could not be installed: Sometimes, a simple installation is not as simple as it sounds. Some software packages require other supporting software packages like java run time environment for all the functionalities. Even installing software means choosing the right preferences and packages for your requirements. Our engineers work with you to get the software packages you need.
Software requirement analysis: You know your requirement but don’t know which software application would work best for your needs. Our certified technicians will give you options will all the pros and cons of individual software that work best for you and your team.
HARDWARE SUPPORT & MAINTENANCE
Hardware support and maintenance services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online and telephone technical troubleshooting and assistance for setup.
Our goal is to keep your desktops’, server’ security and performance up-to-date and running smoothly.
The virtual machine is at the core of this trend in efficient utility computing in servers. By simulating a physical computer, and all of its computing capabilities, you can host numerous computing resources on a single server, consolidating your computer infrastructure considerably.
At Innowest, we find solutions that will boost your organization’s productivity. By virtualizing your data, your organization will see the benefits that consolidating your IT infrastructure can bring quickly, such as saving your organization money and centralizing your enterprise’s computing infrastructure.
Businesses needed to purchase, run, and maintain their entire IT infrastructure on-premises in the past. This created capital and operational costs that strained the organizational IT budget’s limits and the company’s computing capabilities. The cloud is changing the face of business computing. Your server can now be housed in a secure data center and maintained by our experienced engineers. This cuts down on energy expenses and provides fast and secure computing delivery that allows your company financial flexibility regarding their IT.
We work with organizations to help them deploy, manage, and scale on the cloud. We are enabling them to better innovate for their businesses and grow.
If you need a new take on your company’s email services, we can help you move or manage your email to Microsoft Office 365, Google Workspace. These services can work faster and take up less space than ever with cloud computing. Innowest knows how to use this adaptable technology to your advantage through cloud applications.
SECURITY & PROTECTION
With IT security being so important to your day-to-day operations, the need for an experienced and responsive IT server and network monitoring company is even more critical. The last thing you need is a significant security problem to cost you time, money, and possibly your and your employees’ private information. You need a trusted partner who has provided IT security for numerous businesses just like yours struggling to understand the ever-changing problems their networks face.
At Innowest, we implement advanced IT security strategies that prevent data breaches, unauthorized access, and other IT security threats that your organization’s network may face. We’ll assess your current server and network infrastructure, as well as develop a personalized report that includes recommendations for improving your business’ IT security.
Firewall Management is a grave administrative responsibility for protecting against threats to the core integrity of your network and the same data in your entire network. Permanent damage is possible. In today’s ever-changing volatile world, strong consideration must be given to placing your business’ communications infrastructure into the hands of very highly-skilled Firewall Management experts. This is a risk you cannot afford to get wrong. There is no Firewall Management “set it and forget it” fix.
We monitor, manage and maintain your network’s firewall and security. Our 24/7 Firewall Management System continuously monitors your network traffic and, upon threat, immediately deploys the most appropriate, up-to-date, and advanced protection for your network.
Today, many businesses, especially those operating in the IT landscape, deploy large-scale networks to meet their growing business requirements. Therefore efficient network management is vital for a company to ensure continuous service delivery, maintain operational continuity, and facilitate internal and external communication.
However, technological advancements have enabled networks to evolve in unimaginable ways. Modern networks house a deluge of physical and virtual components comprised of multiple vendors and distributed over geographies, making network management a tall order for administrators.
To work around these obstacles, businesses need a robust network management system capable of managing physical (wired and wireless), virtual, and hybrid networks. Whether you’re a new startup or an established business supporting an office network can be daunting. Our network and server solutions deliver centralized control, efficiency, and reliability when implementing, upgrading, or combining infrastructures. It can also be expensive if you have a full-time IT consultant on staff.
One of the most significant challenges network engineers face today is ensuring that network designs provide the reliability and speed your business needs now and in the future. This is why you should only entrust network installation to a professional company that is well versed in the process. Your business networks’ proper design and implementation are crucial for infrastructure reliability and stability, performance, and business scalability.
Innowest provides end-to-end wired and wireless services to cover the entirety of our client’s business and facility footprints. From wireless and comprehensive network assessments to managing edge security, Innowest has the tools and technical expertise to bridge the gap.