Managed IT Services, Cloud Integration & Management, System & Endpoint Security Protection, Network Management, Hardware/Software Support & Maintenance, and IT Support & Services.
All IT service plans are tailored to meet your specific needs.
Call us today to discuss the details.
Managed IT Services
For a fixed rate, hire Innowest’s dedicated support team, who will keep an eye on your software, and hardware ecosystem’s health and stability 24/7, run scheduled service maintenance activities and promptly perform hotfixes of any complexity.
Monthly Support
Turn to Innowest when you need to augment your in-house maintenance team with professional support technicians, engineers, or consultants and get the required service over a specified period, paying for the consumed resources only.
Pay-as-you-go Support
If you encounter an unexpected and disruptive software issue or compromised security, get in touch with our support team. You can count on fast team setup and our broad expertise in tackling security incidents and critical outages.
MANAGED IT SERVICES
We become your in-house IT Support or your personal IT Consultant. Our expert team, specializing in maintenance and IT consulting, will optimize your company’s IT. As your Managed Service Provider with our Managed IT Services services, we come to your office to help your users with Desktop/PC, server, and network problems. We check in on your servers, check your backups and security, and remotely resolve many issues within minutes of being notified. Innowest focuses on keeping your business up and running and protecting your data and network. Further, we can often find you cost-efficient using different and combined technology. Our teams of highly trained experts offer reliable and comprehensive system and network support.
Innowest engineers can be on-site in hours or specially staffed at your location to give you the best IT help found anywhere in Orange County. Why wait days for IT solutions when an Innowest technician can be on the case in just minutes depending on location? Innowest help desk support is second to none in customer service, practical advice, and solutions that work, bringing your computers and technology back online with careful analysis and application of knowledge. Help Desk Support services are now available at any time of the day you need them.
We offer comprehensive Supporting Servers to manage your server support; you receive routine server maintenance, server security protections, server monitoring, disaster planning, and troubleshooting and repair.
Routine maintenance – Tasks vary based on server type and configuration but may include server updates and patches, defragmentation of hard disks, rebuilding of indexes, database replication, and more.
Security – We install and run sophisticated server security software to protect the server from computer viruses, spyware, malware, and other security threats
Monitoring – We monitor the server remotely 24/7 to ensure that anomalies, performance issues, and other signs of trouble are immediately discovered and promptly addressed if warranted
Disaster planning – What would happen to your data if your server fails, is stolen, or burns in a fire? Despite your best efforts, disasters can and do occur, making data backups an essential part of your business continuity plan. We offer a variety of data backup plans to best meet your needs.
Troubleshooting and repair – Servers can malfunction for many reasons, and their components can fail. Figuring out what caused the problem and promptly repairing it is one of our top priorities.
Understanding what your network looks like from the inside can be complex, but not for the IT team at Innowest! We regularly provide evaluations of your current network resources, as well as determine if you have any system bottlenecks that prevent your bandwidth from being used effectively.
Not only do we report on our findings, but we provide solutions to your IT problems like any true partner should. We know you don’t have the time or resources to uncover flaws in your system. We can also help work with you to design, install or relocate a data network that matches your current and future connectivity needs.
We manage all types of email servers, including Exchange, Google, Microsoft O365, and secure servers.
We provide inbound and outbound messaging security with an email encryption spam gateway so that communication leaving your network is just as secure as communication coming into you and your employees.
Where can you get flawless, twenty-four-hour server monitoring and maintenance? We have a solution that meets your specific organizational goals. At Innowest, we work behind the scenes to keep your site up and to run. We keep an eye on your IT system’s functions: if and when anything goes wrong, you don’t want to be caught off guard, so that’s why it’s essential to observe your server connections and status every hour of the day. Don’t let any problems or server downtime slip past your radar: even in the early hours of the day, downtime can cause significant data interruptions!
We specialize in ensuring your server maintenance and observation needs are met without fail twenty-four hours a day. Innowest makes sure your servers are functioning healthily and speedily year-round.
Client networks face a variety of threats day-in and day-out. Innowest engineers use specialized tools to identify, analyze, and correct problems as quickly as possible. We work with our clients to design an appropriate server-level anti-virus, malware, and firewall solution and determine security zones and policies. We are then able to configure, deploy and manage the entire solution.
U.S. businesses lose 12 billion dollars a year due to data loss. Hardware failures, natural disasters, and viruses are only a few of the threats that face your company’s valuable data. Innowest Backup Management covers your mission-critical data in the case of an unexpected event. Our restore methods will quickly have your business back online, minimizing costly downtime. Innowest backup solution is a must for your organization.
Proactive monitoring of the network and servers is critical to network performance and the organization’s overall operations. Innowest continually monitors the servers, network, and Windows event logs and receives an instant alert for urgent situations, such as a server going down or a hard drive failure.
Innowest alleviates the pain of managing the end-user computing environment of your organization by providing scheduled machine maintenance, service packs, patches, and software updates. Additionally, Innowest can distribute new software packages quickly and easily.
SOFTWARE SUPPORT & MAINTENANCE
Software support includes remote troubleshooting, new product installation services, product updates, migrations for significant software releases, and other types of proactive or reactive on-site services. These software products and technologies include operating systems, infrastructure, and operational software. If you run into a bug or face other software anomalies that hinder your business, we help fix that in a timely fashion.
When you have an issue with installing any software. If any software you are trying to install would not install correctly. You install software, and it will not open at all. We’ll help you install any software like a windows server, exchange server, file server, etc.
Custom Tailored Software: All custom-tailored software requires different platforms, environments, input and output devices, and system requirements. We work with the developers to find the most compatible setting for your software and save you time and effort on the setup. We also provide training to get you started on your software.
The software could not be installed: Sometimes, a simple installation is not as simple as it sounds. Some software packages require other supporting software packages like java run time environment for all the functionalities. Even installing software means choosing the right preferences and packages for your requirements. Our engineers work with you to get the software packages you need.
Software requirement analysis: You know your requirement but don’t know which software application would work best for your needs. Our certified technicians will give you options will all the pros and cons of individual software that work best for you and your team.
Migrating to a new system or newer release doesn’t have to be a complex challenge. We have years of experience helping customers through the various stages of their OS system or other software migrations with services designed to make the journey easier.
Server and application migrations are more than just moving data from one box to another. Each environment consists of fine-tuned application settings, user and file permissions, critical email, active databases, and websites that all need to be transferred smoothly from one platform to another. It does not matter if you are migrating from a legacy operating system like a Windows server or looking to upload workloads to the cloud; our team ensures your migration is done the first time correctly.
Our migration experts work closely with you to ensure we have everything we need to make this a seamless migration and minimize downtime for your customers and end-users. Now is the time to start planning your migration to this innovative new platform for business.
We help you fix errors in your software system, whether configuration errors, hardware errors, or compatibility errors. Moreover, we investigate any bug that may arise in your software.
We also do application enhancements & performance enhancements.
HARDWARE SUPPORT & MAINTENANCE
Hardware support and maintenance services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online and telephone technical troubleshooting and assistance for setup.
Our goal is to keep your desktops’, server’ security and performance up-to-date and running smoothly.
The virtual machine is at the core of this trend in efficient utility computing in servers. By simulating a physical computer, and all of its computing capabilities, you can host numerous computing resources on a single server, consolidating your computer infrastructure considerably.
At Innowest, we find solutions that will boost your organization’s productivity. By virtualizing your data, your organization will see the benefits that consolidating your IT infrastructure can bring quickly, such as saving your organization money and centralizing your enterprise’s computing infrastructure.
We manage the physical installation of your server, computer, storage, or networking hardware end-to-end. Working at a time convenient for you, the technician will unpack and inspect the systems on your site, install them, verify operation, and dispose of the packaging at the on-site location. It’s the most efficient way to quickly get your investment working for you, with minimal disruption to your staff. All systems will be thoroughly tested to verify the entire operation, and your new hardware will be ready for your software installation.
Do you have an older server, a computer that’s run out of disk space? In many cases, you might find yourself with a server that’s running out of disk space or hardware resources – but the operating system is working just fine.
Or it’s time to migrate your server computer with the new and powerful one. We help you upgrade migrate your hardware to new hardware without losing data and almost no downtime.
Office downtime is expensive – let us minimize your downtime with our unique hardware upgrade services.
Our detailed hardware and software diagnostic process will identify the problem quickly. Our expert engineers have decades of computer repair experience and can diagnose the problem and begin repairing or replacing any faulty components to return the machine to working order. This can include replacement parts and software repairs such as operating system repair or re-installation.
If you have more than one piece of equipment down, we can fix anything you need to have repaired.
CLOUD SERVICES
Businesses needed to purchase, run, and maintain their entire IT infrastructure on-premises in the past. This created capital and operational costs that strained the organizational IT budget’s limits and the company’s computing capabilities. The cloud is changing the face of business computing. Your server can now be housed in a secure data center and maintained by our experienced engineers. This cuts down on energy expenses and provides fast and secure computing delivery that allows your company financial flexibility regarding their IT.
We work with organizations to help them deploy, manage, and scale on the cloud. We are enabling them to better innovate for their businesses and grow.
If you need a new take on your company’s email services, we can help you move or manage your email to Microsoft Office 365, Google Workspace. These services can work faster and take up less space than ever with cloud computing. Innowest knows how to use this adaptable technology to your advantage through cloud applications.
It can be tempting to replace aging hardware because of the expensive outlay of capital. Server and computer equipment upgrades can take a sizeable chunk out of cash flow in traditional computing. But with the Innowest cloud alternative, not only will you get far superior equipment, you can do it without the capital outlay. So now you don’t need to put off-server upgrades. When you delay replacing old servers, you increase the risk of server crashes. Cloud computing can help you stay up to date quicker and without significant delays with traditional server upgrades since everything is hosted in the cloud transitions to an upgraded network.
Whether you want to use a public cloud, community cloud, or even hybrid cloud computing, we here at Innowest understand your need to stay at the forefront of exotic networking with full cloud computing capability.
We offer several methods and solutions to keep your data (whether on-prem or cloud) backed up and versioned correctly. We offer the best in the industry solutions – and one (or more) of these solutions will fit the bill for you. We can back it all up, servers (physical or virtual), email/O365/GSuite, desktops, laptops…you name it.
With Innowest cloud storage and backup and disaster recovery, you can securely and affordably protect your business’s most important assets and improve your staff’s collaborative and cooperative capabilities.
We help you eliminate your file server and move your data to a secure cloud-based file sharing solution. Share, edit and publish files from anywhere in real-time.
Are you ready to experience added agility that will take your business to the next level? Having access from any files or applications housed on the cloud, from anywhere, using almost any device, promotes the mobility that many small and mid-sized businesses seek in today’s competitive marketplace.
Having access to applications such as Outlook/Exchange, Quickbooks, and a customer relationship management (CRM) program from anywhere at any time will provide additional benefits for your organization.
Innowest offers a complete set of options for your company to move your entire IT infrastructure to the cloud. This includes data storage, virtualization of your current desktop configuration, and more.
With Innowest Cloud solutions, you can move your company forward with the tools they need to be productive while still reducing costs. You will no longer have to worry about hardware and software upgrades.
SECURITY & PROTECTION
With IT security being so important to your day-to-day operations, the need for an experienced and responsive IT server and network monitoring company is even more critical. The last thing you need is a significant security problem to cost you time, money, and possibly your and your employees’ private information. You need a trusted partner who has provided IT security for numerous businesses just like yours struggling to understand the ever-changing problems their networks face.
At Innowest, we implement advanced IT security strategies that prevent data breaches, unauthorized access, and other IT security threats that your organization’s network may face. We’ll assess your current server and network infrastructure, as well as develop a personalized report that includes recommendations for improving your business’ IT security.
Firewall Management is a grave administrative responsibility for protecting against threats to the core integrity of your network and the same data in your entire network. Permanent damage is possible. In today’s ever-changing volatile world, strong consideration must be given to placing your business’ communications infrastructure into the hands of very highly-skilled Firewall Management experts. This is a risk you cannot afford to get wrong. There is no Firewall Management “set it and forget it” fix.
We monitor, manage and maintain your network’s firewall and security. Our 24/7 Firewall Management System continuously monitors your network traffic and, upon threat, immediately deploys the most appropriate, up-to-date, and advanced protection for your network.
Today’s email threats move fast, and growing businesses need predictive email security – defeating today’s threats with an eye on tomorrow.
Trust your inbox again with our email security service. We’ve made it simple to block phishing imposters and protect employees from attacks using fraudulent email addresses that impersonate trusted contacts.
We stop ransomware with our service. Every email you get scans behavioral analysis to stop never-before-seen ransomware and boot-record attacks.
Time-of-click URL protection checks the website reputation of email links before delivery and again when you click – blocking stealthy, delayed attacks that other email security can miss.
Security threats on the internet and coming in via email, desktops must be secured with antivirus and antispyware software. We install sophisticated security software that can block threats in real-time, malware, antivirus, block phishing attempts, and more. Because it’s not practical to rely on individual users to update antivirus definitions, we make sure each desktop is updated and run regular scans to ensure that any malware that may have gotten past the initial defenses is found and removed.
Our engineers install and maintain products that eliminate and help prevent ransomware, viruses, malware, spyware, and trojans from entering your network. We provide daily scans to quarantine malicious software from your network, servers, and PCs. We specialize in helping prevent ransomware and other malicious attacks through a combination of hardware, software, and our expertise. While nothing can protect you 100%, we can reduce your exposure and make sure you are protected from data loss.
Our Personal Cyber Security service is available for individuals interested in protecting their personal information, reputation, brand, and privacy. It is aimed at high net-worth individuals, corporate executives, celebrities, politicians, public figures, and anyone who needs total protection against a security compromise.
Unfortunately, everyone is susceptible to cyber-attacks; your risks are even more significant if you are a high-profile individual. You may already be a target of active and persistent attackers right now. They could be competitors, ex-partners, fans, stalkers, private investigators, cybercriminals, hacking groups, nation-states, foreign governments, hacktivists, journalists, paparazzi, law enforcement, opportunists, and many others.
Attacks come in many forms: stealing personal information, phishing e-mails, identity theft, phone hacking, malware, viruses, social media hijacking, accessing your bank details, financial theft, cyberstalking, obtaining private pictures… the list goes on.
NETWORK MANAGEMENT
Today, many businesses, especially those operating in the IT landscape, deploy large-scale networks to meet their growing business requirements. Therefore efficient network management is vital for a company to ensure continuous service delivery, maintain operational continuity, and facilitate internal and external communication.
However, technological advancements have enabled networks to evolve in unimaginable ways. Modern networks house a deluge of physical and virtual components comprised of multiple vendors and distributed over geographies, making network management a tall order for administrators.
To work around these obstacles, businesses need a robust network management system capable of managing physical (wired and wireless), virtual, and hybrid networks. Whether you’re a new startup or an established business supporting an office network can be daunting. Our network and server solutions deliver centralized control, efficiency, and reliability when implementing, upgrading, or combining infrastructures. It can also be expensive if you have a full-time IT consultant on staff.
One of the most significant challenges network engineers face today is ensuring that network designs provide the reliability and speed your business needs now and in the future. This is why you should only entrust network installation to a professional company that is well versed in the process. Your business networks’ proper design and implementation are crucial for infrastructure reliability and stability, performance, and business scalability.
Innowest provides end-to-end wired and wireless services to cover the entirety of our client’s business and facility footprints. From wireless and comprehensive network assessments to managing edge security, Innowest has the tools and technical expertise to bridge the gap.
Innowest provides custom solutions for LAN and WAN management, monitoring, and optimization. We get your network up and running, and all your devices are adequately connected and communicating through it! We can set up ethernet or Wi-Fi networks, regardless of how many devices are part of them or what their scope of coverage needs to be. From passwords to bandwidth allocation, we’ve got you covered.
We’ll get all your workstations synced up to your network and ensure things like remote storage and connected office devices are always accessible.
Monitoring
The network is one of the critical components of business success, irrespective of the organization’s size. When a network faces downtime, employees cannot access essential information, and in turn, customers and employees cannot communicate, leading to loss of productivity and revenue. A network monitor allows businesses to operate more fluently, prevent revenue loss, and cut costs.
Security
We provide network security services to protect your data and network from intrusions, ransomware, and security breaches. This entails hardware and software solutions, processes, configurations, and rules for network use, accessibility, and threat protection. Our services include access control, antivirus, and anti-malware software, behavioral analytics, data loss prevention, email security, firewalls, network segmentation, and more.
Networks are already complex communication structures, and it’s an uphill battle for IT teams to maintain the status quo. New applications and technologies are then introduced to these networks based on growing business needs, which can cause a significant slump in network performance and reliability issues.
Network performance is negatively impacted by the introduction of:
- New devices, often due to an increased workforce.
- New applications.
- Increased virtual private network (VPN) connectivity due to work-from-home policies.
- New technology like a private cloud or big data.
While all of these are inevitable in a networking environment, We are here to find a way to tackle these network pitfalls, which leads to network optimization.
Your network infrastructure requires various maintenance services, including onsite and remote support and regular visits to establish device health. Our flexible network maintenance services allow you to hand over control as little or as much as you like. This goes a long way in freeing up your internal team for more crucial tasks.
